
I have a love-hate relationship with yelp. Want to know why? Just check out www.yelp.com. Type in Homage Burgers in Brooklyn...hmmmm.
I am also a yelper but mind you, if I don't like the food I'm having, I either (1) order something else or (2) do not go back to the restaurant. Simple!
So for some reason I do not think that my customers know that I obsessively check yelp. Very much like my obsession with FB. If I'm not face-booking, rest assured I'm yelping. And I yelp for several reasons including, to check up on my esteemed competitors, to see what people are thinking about Homage and primarily to take these constructive criticisms lightly and in turn improve upon the quality of service and the food I serve.
So forgive when I gripe about this particular customer who I well know and who knows me by my first name...(go back to the yelp page you just closed and look for the customer who says, 'one of the owners, Sandra'......)Yes, that's me!
Well, here is my version of the story. It was a summer evening, I remember quite well because we were still trying to get our backyard to where we wanted it. I had spent most of the day painting the picnic benches into a beautiful, almost-midnight blue. By dusk, I was so tired that the only thing I had the energy to do was to sip on an ice-cold cranberry lemonade. So here I was in my dimly lit Homage backyard and in walks this older Caucasian man who decides that it was his night to talk to a very tired restauranteur. Conversation was great but by the time we were done it was almost time to close and so we took the conversation into the restaurant.
It was at this point that this very inquisitive and quite attractive female decided to peek in to find out exactly what Homage was about. She looked at our menu and was quite pleased that we had tuna burgers. Her fave, she had said that night. Mind you, I told her we were just about closed but nonetheless I would have my chef make her her 'fave burger'.
I explained to her that we typically have pesto on our tuna burgers unless our customers would have otherwise. I assure you, she said, no pesto sauce please.....No pesto sauce please....